Firmware Update History by Camera Model

Lookout AT&T

Version
20190322 Download

Addressed in this firmware:

***Strongly Recommended***

1. Add camera name (Stamp Text) to camera settings - text that is embossed on photo/video info strip

2. fixed errors in schedule mode after erase SD card

3. Allow Time lapse to function even when duty time has this hour marked as OFF.
Example: It means you can monitor a construction site during the day for example with duty time hours off (PIR is OFF) say from 7am to 7pm, and then turn on time lapse 30m to get an overview of what is happening. Then have duty time hours ON after 7pm so PIR kicks back in and time lapse stops. This means after 7pm the camera is moving into security mode while during the day PIR was off and we got a photo every 30m. This is just one idea for using this.

4. Add new 30m interval to schedule mode. Also Add 5 and 10 options to schedule file limit. This allows you to take more advantage of schedule mode yet get photos more timely. Using schedule can save a ton of battery. Each scheduled update that sends more than one photo saves a lot of battery power (as much as 20+ seconds for each upload after the first one).

5. The camera buzzer will beep when when switched to ON if: (diagnostics)

-Cellular module (modem) has a problem
-SIM card has a problem
-SD Card has a problem

6. Corrected LED blink during firmware update when battery is low (does not blink now)

7. Improved timing on LED flash by fine tuning and aligning better with photo/video to improve battery life even more.

8. Handle SD card errors gracefully. If during normal operation the camera encounters a read/write failure on the SD card it will notify the server. The server will send an email and notification to the mobile app for this camera. It will then abort current process and return to sleep.

One option if your sd card is unreadable/writable... request an Erase SD card. this will format the card and may correct any card corruption. WARNING: you will lose your photo/video files during erase sd card. Another option is to replace the SD card and bring it home to recover the files and/or format it. Prior versions had unpredictable results in some cases when sd card errors occurred.

20190508 Download

Addressed in this firmware:

This firmware version improves Wireless Mode "Scheduled"


Scheduled Interval now has 3 new times available: 5m, 10m, and 15m.
These three new intervals allows your camera to operate in scheduled mode but still be responsive to the server at "near" instant intervals.

A new setting called Skip Report allows you to get much better battery life as you decrease scheduled interval. By setting the Skip option to "Yes" You will save a significant amount of battery power over time by avoiding using the cellular network when no photos/videos have been captured.

As always, allow the Heartbeat timer to indicate the status of the camera.

Using wireless Mode "Scheduled" provides the ability for your camera to capture multiple events from motion or Time Lapse before going online. This means you can capture multiple photos or videos quickly without a delay in between (as is the case with "Instant").

20190928 Download

Addressed in this firmware:

This firmware corrects a rare issue when the SD card has write errors and scheduled update fails with infinite retry

20191012 Download

Addressed in this firmware:

This firmware version improves Video Audio quality


On some units we found there was a popping noise at some point into the video. This firmware update will eliminate this issue.

20191101 Download

Addressed in this firmware:

This firmware version corrects an issue with Remote Control


An issue was found in the last firmware which affected Remote Control in some cases.

20191108 Download

Addressed in this firmware:

This firmware version corrects issues with Remote Control and Moon Phase


A rare issue was found when using Remote Control that would cause the camera to lose the internet and require a power cycle to correct it. This was identified and corrected.Note: If you use Remote Control we recommend that you apply this update

The moon phase graphic was corrected.

20191230 Download

Addressed in this firmware:

This firmware version applies the following changes


  • Corrects "hung schedule upload" due to loss of signal during uploading photos
  • Adds a temperature calibration setting per camera


Temperature Calibration: We recommend that you apply this firmware update. Then set up your camera settings so that you get a heartbeat near sun up, say 7am or 8am, before the sun shines on the camera. Then before the heart beat fires the next morning, update your camera settings and turn on 5m time lapse and allow your camera to send a photo or two. Study the reported temperature. Then select camera settings and input a value for Temperature Calibration such that it increases or decreases the reported temp by an amount that is close to the actual temperature at that camera. (use a minus to subtract). When your camera sends a new photo, it will update settings, then on the next photo you should see your calibrated temperature. adjust again if necessary. Finally, turn time lapse 5m back off. Calibrate the following morning again if needed using this same technique.

Lookout Australia

Version

Lookout Dual AT&T/Verizon

Version
20190928 Download

Addressed in this firmware:

This firmware corrects a rare issue when the SD card has write errors and scheduled update fails with infinite retry

20191012 Download

Addressed in this firmware:

This firmware version improves Video Audio quality


On some units we found there was a popping noise at some point into the video. This firmware update will eliminate this issue.

20191101 Download

Addressed in this firmware:

This firmware version corrects an issue with Remote Control


An issue was found in the last firmware which affected Remote Control on AT&T in some cases. Also support for Verizon Remote Control was added.

20191108 Download

Addressed in this firmware:

This firmware version corrects issues with Remote Control and Moon Phase


A rare issue was found when using Remote Control that would cause the camera to lose the internet and require a power cycle to correct it. This was identified and corrected.Note: If you use Remote Control we recommend that you apply this update

The moon phase graphic was corrected.

20191230 Download

Addressed in this firmware:

This firmware version applies the following changes


  • Corrects "hung schedule upload" due to loss of signal during uploading photos
  • Adds a temperature calibration setting per camera


Temperature Calibration: We recommend that you apply this firmware update. Then set up your camera settings so that you get a heartbeat near sun up, say 7am or 8am, before the sun shines on the camera. Then before the heart beat fires the next morning, update your camera settings and turn on 5m time lapse and allow your camera to send a photo or two. Study the reported temperature. Then select camera settings and input a value for Temperature Calibration such that it increases or decreases the reported temp by an amount that is close to the actual temperature at that camera. (use a minus to subtract). When your camera sends a new photo, it will update settings, then on the next photo you should see your calibrated temperature. adjust again if necessary. Finally, turn time lapse 5m back off. Calibrate the following morning again if needed using this same technique.

Lookout North America

Version
20190322 Download

Addressed in this firmware:

***Strongly Recommended***

1. Add camera name (Stamp Text) to camera settings - text that is embossed on photo/video info strip

2. fixed errors in schedule mode after erase SD card

3. Allow Time lapse to function even when duty time has this hour marked as OFF.
Example: It means you can monitor a construction site during the day for example with duty time hours off (PIR is OFF) say from 7am to 7pm, and then turn on time lapse 30m to get an overview of what is happening. Then have duty time hours ON after 7pm so PIR kicks back in and time lapse stops. This means after 7pm the camera is moving into security mode while during the day PIR was off and we got a photo every 30m. This is just one idea for using this.

4. Add new 30m interval to schedule mode. Also Add 5 and 10 options to schedule file limit. This allows you to take more advantage of schedule mode yet get photos more timely. Using schedule can save a ton of battery. Each scheduled update that sends more than one photo saves a lot of battery power (as much as 20+ seconds for each upload after the first one).

5. The camera buzzer will beep when when switched to ON if: (diagnostics)

-Cellular module (modem) has a problem
-SIM card has a problem
-SD Card has a problem

6. Corrected LED blink during firmware update when battery is low (does not blink now)

7. Improved timing on LED flash by fine tuning and aligning better with photo/video to improve battery life even more.

8. Handle SD card errors gracefully. If during normal operation the camera encounters a read/write failure on the SD card it will notify the server. The server will send an email and notification to the mobile app for this camera. It will then abort current process and return to sleep.

One option if your sd card is unreadable/writable... request an Erase SD card. this will format the card and may correct any card corruption. WARNING: you will lose your photo/video files during erase sd card. Another option is to replace the SD card and bring it home to recover the files and/or format it. Prior versions had unpredictable results in some cases when sd card errors occurred.

20190508 Download

Addressed in this firmware:

This firmware version improves Wireless Mode "Scheduled"


Scheduled Interval now has 3 new times available: 5m, 10m, and 15m.
These three new intervals allows your camera to operate in scheduled mode but still be responsive to the server at "near" instant intervals.

A new setting called Skip Report allows you to get much better battery life as you decrease scheduled interval. By setting the Skip option to "Yes" You will save a significant amount of battery power over time by avoiding using the cellular network when no photos/videos have been captured.

As always, allow the Heartbeat timer to indicate the status of the camera.

Using wireless Mode "Scheduled" provides the ability for your camera to capture multiple events from motion or Time Lapse before going online. This means you can capture multiple photos or videos quickly without a delay in between (as is the case with "Instant").

20191012 Download

Addressed in this firmware:

This firmware version improves Video Audio quality


On some units we found there was a popping noise at some point into the video. This firmware update will eliminate this issue.

20191101 Download

Addressed in this firmware:

This firmware version corrects an issue with Remote Control


An issue was found in the last firmware which affected Remote Control in some cases.

20191108 Download

Addressed in this firmware:

This firmware version corrects issues with Remote Control and Moon Phase


A rare issue was found when using Remote Control that would cause the camera to lose the internet and require a power cycle to correct it. This was identified and corrected.Note: If you use Remote Control we recommend that you apply this update

The moon phase graphic was corrected.

20191230 Download

Addressed in this firmware:

This firmware version applies the following changes


  • Corrects "hung schedule upload" due to loss of signal during uploading photos
  • Adds a temperature calibration setting per camera


Temperature Calibration: We recommend that you apply this firmware update. Then set up your camera settings so that you get a heartbeat near sun up, say 7am or 8am, before the sun shines on the camera. Then before the heart beat fires the next morning, update your camera settings and turn on 5m time lapse and allow your camera to send a photo or two. Study the reported temperature. Then select camera settings and input a value for Temperature Calibration such that it increases or decreases the reported temp by an amount that is close to the actual temperature at that camera. (use a minus to subtract). When your camera sends a new photo, it will update settings, then on the next photo you should see your calibrated temperature. adjust again if necessary. Finally, turn time lapse 5m back off. Calibrate the following morning again if needed using this same technique.

Summit 4

Version
20180620 Download

Summit AT&T

Version
20190318 Download