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20190322 | Download | |
Addressed in this firmware:
***Strongly Recommended*** |
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20190508 | Download | |
Addressed in this firmware:
This firmware version improves Wireless Mode "Scheduled"Scheduled Interval now has 3 new times available: 5m, 10m, and 15m. These three new intervals allows your camera to operate in scheduled mode but still be responsive to the server at "near" instant intervals. A new setting called Skip Report allows you to get much better battery life as you decrease scheduled interval. By setting the Skip option to "Yes" You will save a significant amount of battery power over time by avoiding using the cellular network when no photos/videos have been captured. As always, allow the Heartbeat timer to indicate the status of the camera. Using wireless Mode "Scheduled" provides the ability for your camera to capture multiple events from motion or Time Lapse before going online. This means you can capture multiple photos or videos quickly without a delay in between (as is the case with "Instant"). |
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20190928 | Download | |
Addressed in this firmware:
This firmware corrects a rare issue when the SD card has write errors and scheduled update fails with infinite retry |
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20191012 | Download | |
Addressed in this firmware:
This firmware version improves Video Audio qualityOn some units we found there was a popping noise at some point into the video. This firmware update will eliminate this issue. |
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20191101 | Download | |
Addressed in this firmware:
This firmware version corrects an issue with Remote ControlAn issue was found in the last firmware which affected Remote Control in some cases. |
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20191108 | Download | |
Addressed in this firmware:
This firmware version corrects issues with Remote Control and Moon PhaseA rare issue was found when using Remote Control that would cause the camera to lose the internet and require a power cycle to correct it. This was identified and corrected.Note: If you use Remote Control we recommend that you apply this update The moon phase graphic was corrected. |
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20191230 | Download | |
Addressed in this firmware:
This firmware version applies the following changes
Temperature Calibration: We recommend that you apply this firmware update. Then set up your camera settings so that you get a heartbeat near sun up, say 7am or 8am, before the sun shines on the camera. Then before the heart beat fires the next morning, update your camera settings and turn on 5m time lapse and allow your camera to send a photo or two. Study the reported temperature. Then select camera settings and input a value for Temperature Calibration such that it increases or decreases the reported temp by an amount that is close to the actual temperature at that camera. (use a minus to subtract). When your camera sends a new photo, it will update settings, then on the next photo you should see your calibrated temperature. adjust again if necessary. Finally, turn time lapse 5m back off. Calibrate the following morning again if needed using this same technique. |
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20201020 | Download | |
Addressed in this firmware:
Correct Network connectivity issues in Canada when AT&T is roaming over Bell, Telus and Rogers networks.Add Subscriptions for Commercial AccountsUpdate camera settings when Cellular Mode is OFF: Add Password Protect, Increase Video length to 1 minute maxAdd Schedule Intervals of 12 hour and 24 hour for Wireless Mode = ScheduleCamera Menu: Under Tools Menu, add new option to download the latest firmware for your model directly to the SD card from the Portal, thus avoiding download to computer step. |
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20210908 | Download | |
Addressed in this firmware:
Release Changes
Internal Battery Types supported: NiMH, Alkaline, Lithium, Not Installed EXTREMELY IMPORTANT: In order to reset the battery type settings while holding the camera, With the camera OFF, press and hold OK then switch to SET. The screen will say "Default Battery Type" then reboot. You must remember this. |
Version | ||
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20190928 | Download | |
Addressed in this firmware:
This firmware corrects a rare issue when the SD card has write errors and scheduled update fails with infinite retry |
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20191012 | Download | |
Addressed in this firmware:
This firmware version improves Video Audio qualityOn some units we found there was a popping noise at some point into the video. This firmware update will eliminate this issue. |
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20191101 | Download | |
Addressed in this firmware:
This firmware version corrects an issue with Remote ControlAn issue was found in the last firmware which affected Remote Control on AT&T in some cases. Also support for Verizon Remote Control was added. |
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20191108 | Download | |
Addressed in this firmware:
This firmware version corrects issues with Remote Control and Moon PhaseA rare issue was found when using Remote Control that would cause the camera to lose the internet and require a power cycle to correct it. This was identified and corrected.Note: If you use Remote Control we recommend that you apply this update The moon phase graphic was corrected. |
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20191230 | Download | |
Addressed in this firmware:
This firmware version applies the following changes
Temperature Calibration: We recommend that you apply this firmware update. Then set up your camera settings so that you get a heartbeat near sun up, say 7am or 8am, before the sun shines on the camera. Then before the heart beat fires the next morning, update your camera settings and turn on 5m time lapse and allow your camera to send a photo or two. Study the reported temperature. Then select camera settings and input a value for Temperature Calibration such that it increases or decreases the reported temp by an amount that is close to the actual temperature at that camera. (use a minus to subtract). When your camera sends a new photo, it will update settings, then on the next photo you should see your calibrated temperature. adjust again if necessary. Finally, turn time lapse 5m back off. Calibrate the following morning again if needed using this same technique. |
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20200720 | Download | |
Addressed in this firmware:
Enable Remote Control to Dual for VerizonNote: Verizon charges $0.02 per sms and we are passing this charge through. When you turn on Remote Control and tap the "wake" or the "snap" button, the server will deduct 0.02 USD from your Points Reserve for the sms command sent to the camera. Keep in mind AT&T does not charge a fee for SMS messages using Remote Control, thus Ridgetec will not charge the customer. Add Subscriptions for Commercial AccountsUpdate camera settings when Cellular Mode is OFF: Add Password Protect, Increase Video length to 1 minute maxAdd Schedule Intervals of 12 hour and 24 hour for Wireless Mode = ScheduleCamera Menu: Under Tools Menu, add new option to download the latest firmware for your model directly to the SD card from the Portal, thus avoiding download to computer step.Correct Camera Settings for Cellular Password: Allow only 6 Digits during password inputIgnore Burst photo 2 and 3 when processing Activity Suppression so as to make averages about "events" rather than "number of photos"Terms and Conditions as well as Pricing pages updated to reflect SMS charges for Verizon |
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20200901 | Download | |
Addressed in this firmware:
Maintenance Release - Verify Module Integrity during Initial QCNO NEW USER FEATURES |
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20201010 | Download | |
Addressed in this firmware:
Maintenance Release - Camera will send diagnostic logs daily to server to assist in customer serviceNO NEW USER FEATURES. We would urge you to upgrade to help our customer service get detailed data daily about your camera in case there is any issues we must diagnose while it in the field. Note: The log is a low level trace log of connections to the server or errors encountered performing its functions. The log is securly encrypted and stored in a secure private cloud database. Only Ridgetec Personnel are able to access and decrypt these logs. |
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20210430 | Download | |
Addressed in this firmware:
Release Changes
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20210726 | Download | |
Addressed in this firmware:
Release Changes
Internal Battery Types supported: NiMH, Alkaline, Lithium, Not Installed EXTREMELY IMPORTANT: In order to reset the battery type settings while holding the camera, With the camera OFF, press and hold OK then switch to SET. The screen will say "Default Battery Type" then reboot. You must remember this. |
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20210805 | Download | |
Addressed in this firmware:
Release ChangesCorrect an issue in 20210726 where Schedule mode timer would fail to fire and upload photos while in Time Lapse. This may not affect everyone but its a good idea to update in any case. Includes the changes in 20210726:
Internal Battery Types supported: NiMH, Alkaline, Lithium, Not Installed EXTREMELY IMPORTANT: In order to reset the battery type settings while holding the camera, With the camera OFF, press and hold OK then switch to SET. The screen will say "Default Battery Type" then reboot. You must remember this. |
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20210907 | Download | |
Addressed in this firmware:
Release ChangesCorrect an issue in 20210805 where Schedule mode timer would fail to fire if the user changed the scheduled interval in the middle of an active interval. Includes the changes in 20210726 & 20210805:
Internal Battery Types supported: NiMH, Alkaline, Lithium, Not Installed EXTREMELY IMPORTANT: In order to reset the battery type settings while holding the camera, With the camera OFF, press and hold OK then switch to SET. The screen will say "Default Battery Type" then reboot. You must remember this. |
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20190318 | Download | |